Healthcare

Voice systems that treat uptime like patient care.

Appointment lines, on-call routing, and nurse stations cannot go quiet. Intuity UC runs encrypted voice for healthcare organizations, including Sentara, with the failover and audit trail your compliance officer expects.

A missed call in healthcare is not a missed sale.

It is a patient who could not reach the after-hours line, a referral that went to voicemail, a pharmacy callback that never landed. Intuity engineers healthcare voice with automatic rerouting, so when a circuit fails, calls move instantly to backup paths and your patients never hear dead air.

What we run for Healthcare

Encrypted SIP trunking

TLS and SRTP on every call, AIDN fraud screening on every trunk, and capacity that scales with your patient volume.

Cloud VoIP for practices

After-hours routing, on-call schedules, appointment reminders, and voicemail transcription that keeps clinical staff off the phone and with patients.

Microsoft 365 licensing

Right-sized licensing for clinical and administrative staff, managed by one partner who also runs your voice.

IT support that knows your stack

Monitoring, patching, and helpdesk from engineers who already know your network, because they built the voice on it.

Compliance

HIPAA obligations, built into the design.

Voice traffic is encrypted in transit with TLS and SRTP. Voicemail and call recordings are stored and retained according to your policies. We sign business associate agreements and configure systems so protected health information is handled the way your compliance program requires. [Confirm BAA availability with Jay before publish.]

In their words

“Our phones carry patient conversations all day. Intuity UC’s Secure SIP gave us encrypted voice across our hospitals and clinics, and failover kept our call centers up through a carrier outage.”

Sentara Health
Secure SIP

Switch without downtime

The reason organizations stay on aging phone systems is fear of the cutover. Here is how we remove it.

Network Assessment

We map your current lines, numbers, and call flows.

Migration Plan

You get a written plan with dates, owners, and a rollback path.

Parallel Testing

The new system runs alongside your old one until it proves itself.

Go Live

Numbers port on schedule. Your callers notice nothing.

24/7 Support

US-based engineers monitor and answer from day one.

Frequently
Asked Questions

[Yes, pending Jay confirmation.] We work inside your compliance program, not around it.

Calls reroute automatically through failover paths, and critical lines can be architected with secondary connections or cellular backup.

Yes. Rules-based routing follows the schedule you set, and changes take effect immediately, not at the end of a support queue.

Let's look at your call flow.

Tell us how patients reach you today and where it breaks down. You get a plan for making it reliable, and a number for what it saves.

● We respond within 1 Business Day

Request Your
Custom Quote

Tell us about your setup and we will build a plan around it.

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Why organizations choose Intuity

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