Your phone system, inside Microsoft Teams.
Secure Direct Routing connects Microsoft Teams to the public phone network over trunks we run and protect. Number porting, dial plans, and redundancy handled, so calling sits next to chat, meetings, and files.
Trusted by organizations nationwide
Why choose
Intuity Direct Routing
One app for everything
Calls, chat, meetings, and files in one place, on any device. No second app to open when the phone rings.
Usually cheaper than Calling Plans
Trunks we secure
Your Teams calls ride encrypted Intuity trunks with AIDN screening, on infrastructure we run ourselves.
Handled migration
We port numbers, build dial plans, configure policies in the Teams Admin Center, and test before cutover.
Everything a phone system does, inside the app your people already open first.
Commercial Microsoft 365 Direct Routing through Intuity, on this page. GCC and GCC High Direct Routing inside the government cloud boundary.
Commercial Teams or a government cloud?
This page covers Teams calling for commercial Microsoft 365 tenants. If your organization runs in GCC or GCC High, calling works differently there, and we run that too.
Switch without downtime
The reason organizations stay on aging phone systems is fear of the cutover. Here is how we remove it.
Network Assessment
We map your current lines, numbers, and call flows.
Migration Plan
You get a written plan with dates, owners, and a rollback path.
Parallel Testing
The new system runs alongside your old one until it proves itself.
Go Live
Numbers port on schedule. Your callers notice nothing.
24/7 Support
US-based engineers monitor and answer from day one.
Related solutions
GCC and GCC High
Compliant Teams calling and licensing for government clouds.
Microsoft 365 and Azure Licensing
Pay for the Microsoft you use.
SIP Trunking
Encrypted trunks with flat-rate calling and automatic failover.
Managed IT and Support
Monitoring, patching, and helpdesk from one accountable team.
Frequently
Asked Questions
Direct Routing connects Microsoft Teams to the public phone network through a carrier's certified infrastructure, ours, instead of buying calling minutes from Microsoft.
Yes. Numbers port into the service and callers never notice.
Cost, flexibility, and control. You typically pay less, keep more routing options, gain AIDN screening, and get US-based engineers instead of a licensing portal.
Teams Phone licensing on top of your Microsoft 365 plan. We review what you have and quote exactly what is missing, and nothing more.
We can architect failover so inbound calls reroute to backup destinations, a resilience layer Calling Plans do not give you.
Bring calling into Teams without betting your uptime on it.
- We respond within 1 Business Day
Request Your
Custom Quote
Tell us about your setup and we will build a plan around it.
We never sell your information. See our Privacy Policy.
Why organizations choose Intuity
- Encrypted calling with TLS and SRTP, on by default
- 99.9% uptime with real-time failover
- US-based 24/7 support, real engineers
- Flat-rate SIP pricing, no per-minute overages
- Works with your existing phones and numbers
