Avaya Endpoints

The right phone for every desk,
configured before it arrives.

Avaya J100 Series IP phones deliver HD audio, color displays and one-touch call handling. We match each model to the role at that desk, pre-program it, and connect it to Intuity Secure SIP so every call is encrypted from the handset out.

Trusted by organizations nationwide

The J100 Series

Three phones,
one for every role.

Avaya J159 IP phone with primary and secondary color displays
Power user · compact

Avaya J159

Two color displays in a compact body. The second screen keeps extra lines, speed dials and team members in view without adding a module.

Main display
2.8" color
Second display
Color, built in
Programmable keys
Up to 96, paged
USB
Yes
Expansion modules
Not needed

Best for: clinicians, managers and staff who watch several lines from a small desk.

Avaya J179 IP phone
Most popular · everyday workhorse

Avaya J179

A large color screen and eight dual-LED line keys for staff who answer, hold and transfer calls all day. Add button modules as a desk grows into a front desk.

Main display
3.5" color
Line keys
8 dual-LED
Call appearances
24, across 3 pages
Headsets
Wired; Bluetooth optional
Expansion modules
Up to 3

Best for: general staff, schedulers and anyone handling steady call volume.

Avaya J189 IP phone with dual color displays
Executive · attendant

Avaya J189

The flagship. A 5-inch high-resolution main screen plus a second color display, super-wideband speakerphone and USB-A and USB-C ports for modern headsets.

Main display
5" color, 800 × 480
Second display
Color, built in
Line keys
10 dual-LED + 6 on second screen
USB
USB-A and USB-C
Expansion modules
Up to 2

Best for: physicians, executives and attendants who run many lines at once.

Side by side

Compare the J100 Series

Feature
J159
J179
J189
Main display
2.8" color
3.5" color
5" color, high resolution
Second display
Yes, color
No
Yes, color
Ethernet
Dual Gigabit
Dual Gigabit
Dual Gigabit
Power over Ethernet
Yes
Yes
Yes
HD wideband audio
Yes
Yes
Yes, super-wideband speaker
Wi-Fi & Bluetooth
Optional module
Optional module
Optional module
USB
Yes
No
USB-A and USB-C
BLF expansion modules
Not supported
Up to 3
Up to 2
Hearing-aid compatible handset
Yes
Yes
Yes

Avaya and J100 are trademarks of Avaya LLC.

Busy Lamp Field

See who’s free
before you transfer.

The Avaya J100 Expansion Module (JEM24) attaches to the side of a J179 or J189 and turns it into a front-desk console. Each key lights to show whether a colleague is idle, ringing or on a call, so your receptionist transfers with one touch instead of guessing.

24
dual-color LED keys per page
4.3"
color display with name labels
Up to 3
modules on a J179, 2 on a J189
Avaya J179 IP phone beside a JEM24 expansion module
Included with every phone

Delivered ready to work.

Pre-programmed

Names, extensions, line keys and BLF set up by our engineers before delivery.

Encrypted calling

Runs on Intuity Secure SIP with TLS/SRTP and AI-driven threat detection.

Built for Avaya

Native to Avaya IP Office, Server Edition and Aura, backed by more than 20 years as an Avaya dealer.

Trained and supported

Staff training at go-live and US-based support for every handset afterward.

Switch without downtime

The reason organizations stay on aging phone systems is fear of the cutover. Here is how we remove it.

Network Assessment

We map your current lines, numbers, and call flows.

Migration Plan

You get a written plan with dates, owners, and a rollback path.

Parallel Testing

The new system runs alongside your old one until it proves itself.

Go Live

Numbers port on schedule. Your callers notice nothing.

24/7 Support

US-based engineers monitor and answer from day one.

Related solutions

SECURE SIP

SIP Trunking

Encrypted trunks with flat-rate calling and automatic failover.

CLOUD VOICE

Cloud VoIP and UCaaS

A complete phone system in the cloud, set up for you.

MICROSOFT

Teams Calling and Direct Routing

Your phone system, inside Microsoft Teams.

IT SERVICES

Managed IT and Support

Monitoring, patching, and helpdesk from one accountable team.

Learn before you buy

Test 3: What to Look For in a SIP Provider

Learn More →

Test 2: GCC High vs Teams Phone for Secure Calling

Learn More →

Test 1: How to Deploy GCC High Calling with Confidence

Learn More →

Frequently
Asked Questions

Most front desks run a J179 with one or more JEM24 expansion modules. The J179 takes up to three, so a receptionist can see who is free and transfer with one touch.

The J100 Series is native to Avaya IP Office, Server Edition and Aura. Tell us which platform you run and we will confirm the fit before you order.

Yes. Our engineers set up names, extensions, line keys and busy lamp field before delivery, and we train your staff at go-live.

Yes, with an optional module on each model. Every J100 phone also has dual Gigabit Ethernet and Power over Ethernet.

Not sure which phone fits?

Tell us who sits at each desk.
We’ll map the phones.

● We respond within 1 Business Day

Request Your
Custom Quote

Tell us about your setup and we will build a plan around it.

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